Brighton Executive Cars - Terms and Conditions of Business

The following terms and conditions apply to all services provided by Brighton Executive Cars Ltd.

Terms of service

1. Payment must be paid in advance once the booking has been confirmed.

2. Prices for the service will be published on the website www.brightonexecutivecars.co.uk or other prices agreed in writing at the time of confirmation of booking.

3. The prices are subject to change without notice. However, prices agreed and confirmed by Brighton Executive Cars Ltd. and the client will be honoured, with the exception of conditions 4 and 5.

4. We reserve the right to charge extra for any changes to the service made at the client request.

5. We reserve the right to cancel a booking in the following circumstances:
- Payment not received
The client will be notified of the cancellation before the booking time.

6. Where bookings are made through Brighton Executive Cars Ltd. the clients are deemed to have accepted these Terms & Conditions.

7. Any amendments to the flight details, destination or vehicle type made within 7 days of the scheduled pick up/meeting time could result in cancellation of service and we reserve the right to charge the cancellation charges as described in the Cancellation Fees listed here below.

8. Brighton Executive Cars Ltd. will not be responsible for any loss whatsoever resulting from errors or omissions in the information provided by the client.

9. The client will be responsible for checking the details provided in the booking form for accuracy. In situations where Brighton Executive Cars Ltd. were unable to provide a service due to inaccurate or incomplete information the Cancellation Fees listed here below will apply.

10. In the case of a service to or from an airport or seaport, where there is a significant variation to the flight’s or the crossing's scheduled arrival Brighton Executive Cars Ltd. will make every effort meet the client as agreed. However Brighton Executive Cars Ltd. will not be responsible for delays on account of such circumstances.

11. Brighton Executive Cars Ltd. will make every effort to provide a great service with minimum inconvenience. However circumstances beyond the control of Brighton Executive Cars Ltd. may prevent execution of the service. The following are some examples of such circumstances:

  • Accidents and road works causing traffic delays.
  • Restricted vehicular access.
  • Complying with requests by the law.
  • Extraordinary changes to flight's status of your or other clients.
  • Any other situation that will affect the provision of the service.

12. Brighton Executive Cars Ltd. will use every reasonable means to ensure that the vehicle(s) arrive at the appointed time stated in the booking form. Brighton Executive Cars Ltd. will not incur any liability whatsoever in the event of any delay. All our vehicles are insured for passenger and third party claims as required by the licensing authority. However, whilst every care is taken, clients’ property is carried entirely at their own risk and no responsibility can be accepted for loss or damage. Clients are advised to check their own travel insurance.

13. Brighton Executive Cars Ltd. reserves the right to refuse to carry any person who is thought to be under the influence of alcohol, drugs or and/or whose behaviour is considered to pose a threat to other passengers, the driver, or the vehicle.

14. Brighton Executive Cars Ltd. may subcontract work to other operators from time to time.

Cancellation Fees

  • Cancellation within 48 hours of booked time with Brighton Executive Cars Ltd. refund 50% of fees.
  • Cancellation within 24 hours or less of booked time with Brighton Executive Cars Ltd. 100% charge.
  • Cancellation before 48 hours of booked time receives a full refund MINUS 25% booking fee.

Methods of Payment

  • All credit/debit cards taken.
  • Payment over the 'phone or by BACs on receipt of invoice.

What our clients say...

  • I have been travelling around the country on a theatre tour in recent months and this excellent company has made many long journeys comfortable, reliable and secure. I could not be happier with the service.

    Judy Cornwell
  • We have used Brighton Executive Cars several times, they are always on time, well driven, clean high quality cars with a few nice touches, bottled water, magazines - we recommend them highly.

    Mike and Kay Grindell
  • Thanks Amin for the great service. We never have to worry about our travel arrangements: you are punctual, polite, smart and conscientious. Your car is always beautifully clean and well kept – a very pleasurable start to any journey.

    Fiona
  • I use Brighton Executive Cars for the airport. They are always on time, never late, nice cars, very clean, very respectable drivers, many thanks.

    Thomas King
  • Was a nice Mercedes very clean, smelt really nice very smart & friendly driver looked after us.

    Monica & Anglo
  • I am really happy with Brighton Executive Cars service they were really good and reliable, very reasonable prices - very much recommended.

    Gillmor
  • It was lovely car very tidy and the driver was early & smart highly recommend ed.

    Steve & Lesley